Archive for June, 2008:

How the Talker and the Quiet One can make Changes.

Saturday 21 June 2008

Healthy couples have differences that complement each other. The Talker and the Quiet One are attracted to each other. In courtship, this dynamic works as each enjoys the other - a Positive Interactive Cycle.

Often what attracts us to our partner in the first place may be the very thing that we complain about later. The Talkers says it’s like pulling teeth to find out what the Quiet Ones are thinking and feeling. The Quiet Ones complains that the Talkers talks too much and they cannot get a word in edgewise. The Quiet Ones say they are always being interrupted and they cannot finish a thought. The Talkers complain that the Quiet Ones are withholding; they say so little and take too long to say it.

Communication between couples becomes troubled when the dynamic between the couple shifts into a Negative Interactive Cycle. The Talker talks too much and the Quiet One says too little.

How can a couple change this dynamic? First of all, each needs to be willing to take responsibility for their part in the cycle and let go of their partner’s part of the cycle. The only person you can really change is yourself, however, you may be able to influence your partner. When you change, usually your partner changes in response to your change. If each one is changing in positive ways it is possible to get back to a Positive Interactive Cycle.

Second, couples need to allow for experimentation; they need to risk trying new things. Then, they keep what works and forgive and let go of what does not work.

Changes the Talker can make: Be more passive and less active.

1. The Talker can put a period at the end of a sentence and wait for a response.

2. Be more patient and comfortable with silence. Do not view your partner’s silence as an invitation to talk more.

3. Do not interrupt or talk over your partner. When your partner does talk, try reflecting back to them what they are saying. This encourages your partner to say more because they know you are paying attention to their feelings and their point of view.

4. Say it once (or at the most twice). Repeating the same thing in many different ways because you think your partner does not understand is counter-productive. Trust that your partner understands or that they will ask if they don’t.

5. In a warm matter-of-fact tone let your partner know you are waiting for a response rather than start talking again when your partner has not responded yet. You could try the communication skill: Put the Inside Outside by saying, “I’m tempted to start talking again but I’m going to wait for your response.”.

Changes the Silent One can make: Be more active and less passive.

1. Talk sooner. That is, do not take so long to respond. Your partner tends to view your silence as a non-verbal invitation to talk more. Even if you do not know what to say you can start with words like ‘um’, ‘Let me think for a moment’, ‘I’m not sure what to say yet’.

2. Interrupt the Talker using gestures or words; for example, politely hold up your hand. Many Quiet Ones say they never get a chance to talk. What they need to realize is that the Talker is often talking because they are uncomfortable with silence or they are trying to help the Quiet One talk. Many Talkers welcome the Silent One talking because it is a relief for them to stop talking.

3. Reflective Listen. Reflecting back to your partner their point of view and how they feel about it is a way to let your partner know you have understood. When your partner is repeating the same thing in different ways it does not mean they are being condescending, it usually means they want you to understand. Reflective Listening lets them know you got their point and are engaged with them in the conversation.

4. Create the conditions that help make talking easier for you. Approach your partner to talk and ask him or her to listen for a while without interrupting. Chose a time and place that is comfortable for you. Always waiting for your partner to bring up issues causes problems in the relationship. Use the Communication Skill: After the Fact.

5. Share more about yourself. Let your partner know what makes you happy. If you do, your partner will more likely make those things happen. Let your partner know what troubles you. If you don’t, things will build up and you may blindside your partner with an blow-up over a small incident. If you’re not objecting, your partner may believe that what they are doing is OK. This creates resentment for each of you.

With good will and practice the Talker and the Quiet One can get back to a Positive Interactive Cycle.

With care and concern,

Dr. Bea

Couple Dynamics: The Talker and the Quiet One

Tuesday 17 June 2008

I had an unusual request via email from a couple in England who had seen my website and were interested in couples counseling. Jasper and his wife were visiting family in Vancouver on their way to holiday in Thailand. I was intrigued by the request and agreed to meet them for a two-hour session. I was skeptical that they would even come.

Surprisingly, Jasper and Melinda did come. They left their daughter with her grandparents and came alone. They said they have been fighting a lot and had fought all the way here.

It quickly became clear that he was the ‘Talker’ and she was the ‘Quiet One’. I facilitated a dialogue between them. I could see that the more he talked the more she silently retreated within herself. The further she retreated the more he talked. The more he talked the more he leaned forward. The more he leaned forward and talked, the more she pulled back and said little. Each was distressed and frustrated. In Emotionally Focused Couple Therapy this dynamic is termed the Negative Interactive Cycle. Once it gets going it gains momentum. It is difficult for the couple to break out of it. Each needs to do something different but they usually don’t know what.

At this point I usually facilitate reflective listening between the couple so they can have a new way to handle the same old stuff. Due to time constraints and the fact that I probably would never see this couple again, I decided that I would try an experiment. I told the couple that when each one talked I would feed the other the words to say in response. In other words, I would supply accurate reflective listening.

As the dialogue preceded it be came clear that when Jasper felt lonely and disconnected from Melinda he would talk a lot to her but he would not tell her that he felt lonely. He talked of other things, sometimes blaming her and analyzing her. Feeling bad about herself Melinda would retreat inside and wonder, “What does he want from me?” She would try to figure it out by herself. Through the reflective listening what each one felt was made explicit. When Jasper reflective listened to Melinda she felt heard and understood. She started talking. He was surprised and pleased. He talked less and she talked more. When Melinda realized that Jasper felt lonely she reached out to him. At one point when she was talking freely I looked at him sitting back on the couch happily listening to her and said, “Do you see how freely she is talking?” He only nodded with a smile on his face because he did not want to stop her. When Melinda reflective listened to Jasper, he knew she finally understood his loneliness so he didn’t need to say more.

What I was really pleased about was that the couple did not mechanically parrot my words. They repeated exactly what I said but they put their own inflection into the words. What they said and how they said it was congruent with how they felt.

At the end of the session, as I was writing out the receipt in the waiting room, I could see them out of the corner of my eye, still in my office hugging and kissing . I gave them some handouts and wished them well.

After a few months I decided to follow up with an email. I was curious to see if such a session could have a significant impact. We therapists often work in the dark.

Jasper quickly responded and told me that they had been doing really well since the session. He said they had not done any of the exercises that I had given them. They had put them in a drawer in case they needed them sometime in the future

. He thanked me.

The couple was emotionally connected again.

With care and concern
Dr. Bea

The names and circumstances of the people in this post have been altered.

Hanging Out with my Grandson: Check out the Tiny Toes

Saturday 14 June 2008

Asleep in the Sling

I really enjoy hanging out with my grandson. When I am with him everything else disappears. I have not felt such joy in years.

One time, when he was about 3 months old, he got tired so I put him in the sling. He quickly fell asleep. I took this photo of him myself. I had to hold the camera as far from my body as I could to get it. When I looked at the photo still in the camera, the image was small. When I printed the photo I saw the tiny toes peeking out.

I got his parents’ permission to share this in my blog.

Enjoy,

Dr. Bea

Chatting on the Tennis Court about Left Brain and Right Brain.

Wednesday 11 June 2008

Last week during my tennis lesson my instructor and I had a chat about left-brain and right-brain functioning. He’d sent me a video clip and wanted to know my thoughts on it. The video clip is a talk by Dr. Jill Bolt Taylor, a researcher of the brain, about her experience of her right and left brain functioning while she was undergoing a stroke. It is a first hand explanation of how the right and left brains functions differently from someone who knows what she is talking about.

We both found Dr. Taylor’s experience fascinating and chatted about what it meant to each of us in our work. I talked to him about working with clients, helping them to shift from left-brain to right-brain so that they can process their emotions and experience. He told me how he had always been trained to suppress his feelings and about 10 years ago figured out himself, after hearing about Andre Agassi seeking psychological help, that it is beneficial to express feelings. He uses what he learned to teach his students, not just about feelings but about skills as well. He taught me to keep my eyes on the ball by focusing on the color and seeing the lines (right brain). He taught me to feel my body in the correct position for each stroke (right brain) rather than think about the correct position (left brain).

We both enjoyed this chat and how we learn from each other. Well-spent time on the court.

Does right brain and left brain function have meaning in your life?

With care and concern,

Dr. Bea

Relationship Communication Skills: Reflect it Back

Saturday 7 June 2008

One of the most powerful communication skills is Mirroring, also called Reflective Listening. As a mirror reflects back one’s image, the receiver verbally reflects back to the sender words that let the sender know for sure that the message sent was the message received.

Mirroring is difficult to learn but well worth the time and effort. It pays off big time in developing solid connections between partners. For that matter, it works with people in general. Often when couples I work with learn this skill, one or both will report back how mirroring was effective in a situation at work, with one of their children or with a friend.

Reflecting Listening is NOT repeating the message word for word. That is called parroting. Parroting is useful at times, such as making an appointment or date.

Example: Dick: “We have a reservation for 7:00 pm at the Delight Restaurant.

Jane: “OK. Reservation for 7:00 at the Delight Restaurant.”

Mirroring is NOT repeating or even remembering all the details of what was said. People think that just because they can repeat back everything that was said means they were listening. Hearing the words is not enough. Hearing the message the words are conveying, and saying that message back to the sender, is mirroring.

Mirroring is NOT saying “I understand.” Or “I get it.” The receiver may or may not understand but the sender has no way to gauge whether they do or not. If the receiver actually does not understand, things could get worse later. “But I thought you understood!”

Mirroring involves the receiver putting his or her own viewpoint aside and letting the sender know in words that they see or know the sender’s point of view.

The Receiver puts into words what the sender:

  • thinks and believes
  • feels (emotions)
  • has done, has not done, is doing or wants to do (behaviors)
  • wants and needs.
  • values.
  • wants you to understand.

Example:

Stan, “I expected you back from your trip yesterday morning. I had made plans for us. I was really looking forward to going out together. I can’t believe you would not let me know you’d been delayed.”

Cindy (instead of getting defensive she reflective listens to Stan). “You’re really disappointed that I didn’t get back yesterday. You missed me.”

Stan (relieved), “I sure did. I’m glad your back.”

Cindy, “I’m sorry I didn’t let you know about the delay. I understand you’re disappointed and I’m glad to know you missed me.”

Stan had not said he was disappointed or that he missed Cindy. Cindy picked his feelings up and mirrored back to Stan how he felt. Even if Stan had actually forgotten that she had told him she would be late, Cindy is better off doing what she did, reflective listening, rather than arguing, defending herself or withdrawing in silence. As a result of Cindy’s reflective listening, what stood out for both of them was the positive connection between them - he missed her and she likes that he missed her.

Couples who are positively emotionally connected to each other have relationships that are strong through the good times and the bad times.

Caution: When mirroring, reflect back only the message sent. Do not add more than was said or try to put your own message into your response. That is, don’t put a spin on your response. That wont work and it could easily make communication worse. Wait for your turn to say what you want to say.

For an exercise that gives an experience of Mirroring or Reflective Listening, see the Blog Page We can communicate Better.

With care and concern,

Dr. Bea